Manager interface overview

Category: Đầu Số Và Thiết LậpSử Dụng Gcalls

In addition to the user interface, the manager also has access to the management page to perform user management operations, see detailed call history. To...

Gcalls for Freshdesk FAQ – New Clients

Category: Tích Hợp

1. What is Gcalls for Freshdesk FAQ? It is the integrated product of Gcalls for Freshdesk, which allows Freshdesk users to make calls, answer calls, recognize...

Gcalls with Freshsale FAQ

Category: Tích Hợp

1. What is Gcalls with Freshsales? It is the integrated product of Gcalls with Freshsales, allowing Freshsales users to make calls, answer calls, get to know...

Important notes when first using Gcalls

Category: Sử Dụng Gcalls

1. What calls are stored on the Gcalls Plus Webphone app When you are logged in to Gcalls, all calls made on the app will be saved. With interactions that...

All you have to know about VoIP numbers (SIP Trunk)

Category: Đầu Số Và Thiết Lập

A. What are VoIP numbers (SIP Trunk)? Basically, VoIP numbers are similar to landline and mobile phone numbers. While landline numbers transit signals stably...

Adding new tags to your call

Category: Sử Dụng GcallsTính năng hay

Adding tags to your call will help you to identify and recognize your calls in an easier way; it also helps you to find and filter your calls effortlessly....

How to reset password

Category: Sử Dụng GcallsVấn Đề Thường Gặp

While using Gcalls, there might be times when you accidentally forget your password. In that case, you will have to reset or change your password. This article...

Member status and manipulation

Category: Sử Dụng Gcalls

Gcalls not only provides communication management with customers easily, but also provides utilities to help you control and interact with colleagues more...

Call Recorder

Category: Sử Dụng Gcalls

The following article will give you detailed information about the mechanism as well as how to use recording on Gcalls. A. Recording mechanism After the end of...

How to use Extension Gcalls Logs

Category: Sử Dụng Gcalls

With the Gcalls Log utility, you can quickly check your call history right on the working interface of CRM, Helpdesk or POS. To be able to use this utility,...

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