In addition to the user interface, the manager also has access to the management page to perform user management operations, see detailed call history. To...
1. What is Gcalls for Freshdesk FAQ? It is the integrated product of Gcalls for Freshdesk, which allows Freshdesk users to make calls, answer calls, recognize...
1. What is Gcalls with Freshsales? It is the integrated product of Gcalls with Freshsales, allowing Freshsales users to make calls, answer calls, get to know...
1. What calls are stored on the Gcalls Plus Webphone app When you are logged in to Gcalls, all calls made on the app will be saved. With interactions that...
A. What are VoIP numbers (SIP Trunk)? Basically, VoIP numbers are similar to landline and mobile phone numbers. While landline numbers transit signals stably...
Adding tags to your call will help you to identify and recognize your calls in an easier way; it also helps you to find and filter your calls effortlessly....
While using Gcalls, there might be times when you accidentally forget your password. In that case, you will have to reset or change your password. This article...
Gcalls not only provides communication management with customers easily, but also provides utilities to help you control and interact with colleagues more...
The following article will give you detailed information about the mechanism as well as how to use recording on Gcalls. A. Recording mechanism After the end of...
With the Gcalls Log utility, you can quickly check your call history right on the working interface of CRM, Helpdesk or POS. To be able to use this utility,...
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