Hướng dẫn sử dụng Gcalls Contact Hub

Category: Use Gcalls

Gcalls Contact Hub là một phiên bản Gcalls Plus Webphone thu nhỏ trên điện thoại di động, đóng vai trò như một quyển sổ danh bạ...

Browser settings for incoming and outgoing calls

Category: Use Gcalls

This article will provide you with a guide on how to set up your browser for making phone calls. A. Setting call notifications and microphones for the browser...

Delete and disable agent accounts on Gcalls

Category: Use Gcalls

Deleting and disabling accounts on Gcalls is only possible with admin accounts or authorized accounts. A. Delete agent account If you want to completely delete...

Group contacts, create and delete

Category: Use GcallsInitial setup

You want to store contacts according to customer characteristics (loyalty, VIP customers), divide contacts by geographical area or need to assign customers to...

Manager interface overview

Category: The Number And SetUse Gcalls

In addition to the user interface, the manager also has access to the management page to perform user management operations, see detailed call history. To...

Important notes when first using Gcalls

Category: Use Gcalls

1. What calls are stored on the Gcalls Plus Webphone app When you are logged in to Gcalls, all calls made on the app will be saved. With interactions that...

Adding new tags to your call

Category: Use GcallsFeatures

Adding tags to your call will help you to identify and recognize your calls in an easier way; it also helps you to find and filter your calls effortlessly....

How to reset password

Category: Use GcallsCommon Problems

While using Gcalls, there might be times when you accidentally forget your password. In that case, you will have to reset or change your password. This article...

Member status and manipulation

Category: Use Gcalls

Gcalls not only provides communication management with customers easily, but also provides utilities to help you control and interact with colleagues more...

Call Recorder

Category: Use Gcalls

The following article will give you detailed information about the mechanism as well as how to use recording on Gcalls. A. Recording mechanism After the end of...

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