Manager interface overview

In addition to the user interface, the manager also has access to the management page to perform user management operations, see detailed call history.

To access the management page: click the account name in the upper left corner => Management page.

Note: only Admin or licensee can access it.

Figure 1. Visit the management page

Figure 2. Admin interface

1. User management: The list of users and respective SIP accounts, adding, deleting, changing SIP accounts manipulation. In addition, it allows users to adjust the permissions of a specific user (Professional package).
2. SIP account management: The list of SIP accounts in the system, adding and deleting SIP accounts manipulation.
3. Statistics: call chart overview, detailed call history, filtering History, listening and downloading recording manipulation.
4. Role Management (Professional Plan): list of roles (default with Admin and Agent roles), add and delete a role
5. Manage settings( Professional Plan): adjust, add contacts field, group field.
6. API Management (Professional Plan): manage and use APIs on demand.
7. Integrated Management (Professional Plan): integrated platform management with Gcalls PBX.
8. Manage call button( Professional Plan): create and manage call button on website.