Adding new tags to your call

Category: Use GcallsFeatures

Adding tags to your call will help you to identify and recognize your calls in an easier way; it also helps you to find and filter your calls effortlessly....

How to reset password

Category: Use GcallsCommon Problems

While using Gcalls, there might be times when you accidentally forget your password. In that case, you will have to reset or change your password. This article...

Member status and manipulation

Category: Use Gcalls

Gcalls not only provides communication management with customers easily, but also provides utilities to help you control and interact with colleagues more...

Call Recorder

Category: Use Gcalls

The following article will give you detailed information about the mechanism as well as how to use recording on Gcalls. A. Recording mechanism After the end of...

How to use Extension Gcalls Logs

Category: Use Gcalls

With the Gcalls Log utility, you can quickly check your call history right on the working interface of CRM, Helpdesk or POS. To be able to use this utility,...

How to use extension Gcalls on integrated platforms

Category: Integrated

Gcalls would like to send you a tutorial to install and use extension Gcalls on integrated platforms (e.g. done with HubSpot CRM platform, other platforms do...

Using Gcalls application on mobile

Category: Use GcallsFeatures

This article will guide you to install and use the Gcalls application on your smartphone. 1. Download the Gcalls application IOS: Here Android: Here 2. Login...

HƯỚNG DẪN ĐIỀU CHỈNH THIẾT BỊ SỬ DỤNG TỔNG ĐÀI

Category: Uncategorized

Trong quá trình triển khai sử dụng tổng đài Gcalls, có một số trường hợp gặp vấn đề trong việc bỏ lỡ cuộc gọi đến vì...

Những điều bạn cần biết về đầu số VoIP (SIP Trunk)

Category: The Number And SetUncategorized

A. Số điện thoại VoIP (SIP Trunk) là gì? Về cơ bản, số điện thoại VoIP cũng tương tự số điện thoại bàn và số di động ta...

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