Browser settings for incoming and outgoing calls

Category: Sử Dụng Gcalls

This article will provide you with a guide on how to set up your browser for making phone calls. A. Setting call notifications and microphones for the browser...

Delete and disable agent accounts on Gcalls

Category: Sử Dụng Gcalls

Deleting and disabling accounts on Gcalls is only possible with admin accounts or authorized accounts. A. Delete agent account If you want to completely delete...

Group contacts, create and delete

Category: Sử Dụng GcallsThiết lập ban đầu

You want to store contacts according to customer characteristics (loyalty, VIP customers), divide contacts by geographical area or need to assign customers to...

Buy a new VoIP number

Category: Đầu Số Và Thiết Lập

A. Where to buy from? Customers will be connected by Gcalls with partners that are network providers to proceed with the purchase of the prefix phone number....

Buy a new VoIP number

Category: Đầu Số Và Thiết Lập

In case your business already owns VoIP numbers, the deployment time will be greatly shortened. When you agree to use the Gcalls service, we will send you an...

Manager interface overview

Category: Đầu Số Và Thiết LậpSử Dụng Gcalls

In addition to the user interface, the manager also has access to the management page to perform user management operations, see detailed call history. To...

Gcalls for Freshdesk FAQ – New Clients

Category: Tích Hợp

1. What is Gcalls for Freshdesk FAQ? It is the integrated product of Gcalls for Freshdesk, which allows Freshdesk users to make calls, answer calls, recognize...

Gcalls with Freshsale FAQ

Category: Tích Hợp

1. What is Gcalls with Freshsales? It is the integrated product of Gcalls with Freshsales, allowing Freshsales users to make calls, answer calls, get to know...

Important notes when first using Gcalls

Category: Sử Dụng Gcalls

1. What calls are stored on the Gcalls Plus Webphone app When you are logged in to Gcalls, all calls made on the app will be saved. With interactions that...

All you have to know about VoIP numbers (SIP Trunk)

Category: Đầu Số Và Thiết Lập

A. What are VoIP numbers (SIP Trunk)? Basically, VoIP numbers are similar to landline and mobile phone numbers. While landline numbers transit signals stably...

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